Discover your NeoHeberg VPS
A NeoHeberg VPS is a virtual private server: you get a complete Linux system, root access and a public IPv6 address inside an isolated container hosted in Paris. You install software, configure services and decide what listens on the network. This guide describes what you receive, what the panel handles for you and what remains your responsibility.
What you get
Every VPS provides:
- Full root access, with no intermediate provider account.
- A public IPv6 address, routable from the internet.
- A dedicated IPv4 as an option, only needed when your clients lack IPv6.
- SSH on port 22 and a noVNC console in the dashboard.
- The system: Debian 13, the image provided at creation and reinstall.
- Dedicated resources by plan, from 512 MB RAM and 5 GB SSD on the free plan up to 8 GB and 80 GB on Business.
- Included backups by plan, from one to five.
The dashboard at https://dash.neoheberg.fr handles power, console, root password reset and system reinstallation.
A system container, not a physical machine
Your VPS is an isolated system container. This lightweight virtualisation shares a common kernel and imposes limits you must know before choosing a project:
- No custom kernel and no kernel modules:
modprobefails. - No LUKS encryption on the root disk.
- No nested virtualisation: you cannot run a virtual machine inside the VPS.
- Docker may work depending on the container configuration, but storage or permission errors remain possible. Test it before relying on it in production.
These limits still allow a website, an API, a bot or a small game server.
What the panel does and what you do
| Task | Owner |
|---|---|
| Power, console, reinstallation | NeoHeberg panel |
| Platform network and DDoS filtering | NeoHeberg |
| System, packages, users | You |
| Services, databases, certificates | You |
| Application backups and off-site copy | You |
The panel does not log in for you and does not fix a broken configuration. It gives you a way back in, particularly through the console.
Compare with other plans
Web hosting (KeyHelp) provides PHP 8.4, MySQL, FTP and email without root access: you upload files. App hosting (Pterodactyl) runs Node.js or Python without system access. The VPS is the only product that gives you root; in exchange, you own updates, security and backups. All three families are described on the Pricing page.
First habits
- Note the IPv6 address shown in the panel.
- Connect over SSH and check the system with
cat /etc/os-release. - Create a sudo user before disabling root login.
- Enable a firewall before exposing a service.
- Update the system and plan an off-site copy.
Each step has its own guide in the VPS section of the help centre.
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Read next
- Connect to your VPS over SSHFirst SSH login over IPv6, host fingerprint verification and reading common errors.
- Use a VPS VNC consoleRegain control of a VPS whose SSH no longer answers, from the dashboard console.
- Your VPS operating systemDebian 13 is the image provided at creation and reinstall; here is what it means.